Frequent, objective feedback from employees is one of the most effective tools available to management. It is the secret to monitoring the progress of the organization, making mid-course corrections to ongoing plans, and avoiding future problems.

The assessment of an organization and its employee relationships is a continuous process. When conducted as a one-time event, a survey provides merely a snapshot of an organization. The true value of assessment is realized when a company's performance is viewed over time, allowing trends to be identified and evaluated.

Through continuous appraisal, organizations are equipped to monitor and fine-tune performance on an ongoing basis in order to maintain peak levels of productivity, teamwork, quality, and communication.

The timeliness of management data is imperative in today's competitive marketplace. In many cases, information that is more than weeks old is virtually useless for making critical decisions. The 60 Second Quality Check is JFA's proprietary method for gathering important feedback from employees on a timely, consistent basis.

Designed for an employee to complete in less than a minute, this survey provides a quick and efficient way to acquire valuable information from all levels of the company. Because of its brevity and low cost, the 60 Second Quality Check may be conducted regularly throughout the organization over the Internet or in written form. Its format permits rapid turnaround of results, which means the ability to quickly address issues requiring management attention.

With the help of JFA and the 60 Second Quality Check, organizations are equipped with the actionable information needed to manage for increased productivity, greater competitive advantage, and stronger relationships with their employees and customers.

 

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