Research shows that the front line supervisor in a call center has the most direct effect on the company's turnover. If your call center continues to struggle with supervisor selection, then JFA's new product line may help.

JFA introduces ASSESSit !, an online suite of products that helps call centers improve their supervisor selection and reduce turnover and improve quality of service.

If you are interested in participating in the ASSESSit ! Pilot Program, or would like to learn how ASSESSit ! can help your company, call us today at:

1-800-443-1222